Terms and Conditions

Updated 7th November 2021

 

Please read these Terms and Conditions carefully before using our service.

 

Acknowledgment

This website is owned and operated by Reveal your potential with Shelley Mulville.  These Terms set out the terms and conditions under which you may use this website and the services as offered by us.  This website offers visitors information, blog posts, user community and booking of coaching services.  By accessing or using the website or our services, you approve that you have read, understood and agree to be bound by these Terms.

In order to use our website and/ or our services, you must be at least 18 years of age and possess the legal authority, right and freedom to enter into these Terms as a binding agreement.  You are not allowed to use this website and/ or services if doing so is prohibited in your country or under any law or regulation applicable to you.

These Terms apply to all visitors, users and others who access or use this service.

Your access to and use of the service is also conditioned on your acceptance of our Privacy Policy.  Our Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the website and tells you about your privacy rights and how the law protects you.  Please read our Privacy Policy carefully before using our service.

 

Engaging in blog posts and user community

When engaging with blog posts, you must be kind and courteous.  Treat everyone with respect.  Healthy debates are natural, but kindness is required.  Make sure that everyone feels safe. Bullying isn't allowed, and degrading comments about things such as race, religion, culture, sexual orientation, gender or identity will not be tolerated.

All users who sign up to the user community on the website have a public profile that is publicly visible to site visitors and your public activity such as posts and comments will be visible to other visitors of the website.  You have the right to opt out and exit the community and upon doing so your profile will not be publicly visible.  In such an event, you will no longer be able to use the community features such as liking, commenting or writing posts.

 

Placing orders for services

When purchasing coaching services, you agree that:

  1. You are responsible for reading the full service listing before making a commitment to buy it

  2. You enter into a legally binding contract to purchase services when you commit to buy an item and you complete the check-out payment process

  3. You have the legal right to use any credit/ debit card(s) or other payment method in connection with any order

  4. The information you supply is true, correct and complete.

By submitting such information, you grant us the right to provide any information to payment processing third parties for purpose of facilitating completion of your order.

 

The prices we charge for using our services are listed on the website.  We reserve our right to change our prices at any time and to correct pricing errors that may inadvertently occur.  Additional information about pricing is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of our services, such as possible transaction fees will be charged on a monthly basis to your payment method.

 

Cancellation and refund policy

We reserve the right to refuse or cancel your order at any time including, but not limited to errors in the prices for services; errors in your order. 

If we cancel a coaching session, you will be notified as early as possible and the session will be rescheduled for another agreed upon time.

If you cancel the session, please notify the Coach 48 hours (or as early as possible) in advance of the scheduled coaching session.  A refund will be offered if cancellation is more than 48 hours ahead of booked session and Coach will reschedule as soon as possible.

If you cancel your place on a group coaching programme more than 48 hours ahead of the first session, 20% of your payment will be kept as a deposit and the rest will be refunded.

 

Retention of right to change offering

We may, without prior notice, change the services; stop providing services or any features of the services we offer; or create limits for the services and resources offered on the website.  We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

Ownership of intellectual property, copyrights and logos

The service and all materials therein or transferred thereby, including without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyright, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Shelley Mulville.  Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

When interacting with the Blog, you recognise and agree that uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, texts and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/ transfer/ send the content.  You agree and consent that the uploaded/ transferred content may be publicly displayed at the website.

 

Right to suspend or cancel user accounts

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations.  You may discontinue use and request to cancel your account and/ or any service at any time.  Notwithstanding anything to the contrary in the foregoing, with respect to automatically renewed subscriptions to paid services, such subscriptions will be discontinued only upon expiration of the respective period you have already made payment.

 

Indemnification

You agree to indemnify and hold Shelley Mulville harmless from any demands, loss, liability, claims or expenses (including legal fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any services offered on the website.

 

Links to other websites

Our service may contain links to third-party websites or services that are not owned or controlled by us.  We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.  You further acknowledge and agree that we will not be responsible or reliable, directly or indirectly for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.  We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

 

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Shelley Mulville be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of or inability to use the service.

To the maximum extent permitted by applicable law, Shelley Mulville assumes no liability or responsibility for any

  1. Errors, mistakes or inaccuracies of content

  2. Personal injury or property damage of any nature whatsoever, resulting from your access to or use of the service

  3. Any unauthorised access to or use of our secure servers and/ or any and all personal information stored therein.

 

Right to change and modify Terms

We reserve the rights to modify these terms from time to time at our sole discretion.  Therefore, you should review these pages periodically.  When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms.  What constitutes a material change will be determined at our sole discretion.  Your continued use of the website or our service after any such change constitutes your acceptance of the new Terms.  If you do not agree to any of these Terms or any future version of the Terms, do not use or access (or continue to use or access) the website or the service.

 

Promotional e-mails and content

You agree to receive from time-to-time promotional messages and materials from us, by mail, e-mail, or any other contact form you may provide us with (including your phone number).  If you don’t want to receive such promotional materials or notices, please notify us at any time.

 

Applicable Law

These Terms, the rights and remedies provided hereunder and any and all claims and disputes related hereto and/ or to the services shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the laws of England and Wales.

 

Contact us

If you have questions about these Terms and Conditions, you can contact us by e-mail: revealyourpotential@shelleymulville.com